Shipping & Delivery
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We deliver! For $25 we deliver to most Gold coast resorts and Airbnb accommodation from Surfers Paradise down to Coolangatta. Please include your accommodation details in your enquiry so we can update delivery costs if you are outside our zone.
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No, however additional delivery charges will apply for orders under $100.
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Our delivery zone is anywhere between Surfers Paradise and Colangatta.
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Deliveries are GENERALLY completed between 8AM - 12PM
Unless prearranged with hotel, someone will need to be available to receive the booking.
All orders will need to be ready for pick up by 9AM on the last day of hire.
Booking Process
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Orders placed by 8am will be delivered same day. If you order after 8AM it will be next day delivery. If you're after something last minute, please feel free to give us a call and we'll try our best to help.
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Our merchant is PCI DSS compliant and we're very serious about keeping your data and information safe.
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Yes, pending availability. Please send us a message via our Contact page and we can chat further.
Products
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Yes, our hire range is a selection of high quality items from premium Australian brands.
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We do, please refer to our Help page for product information and user guides.
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Items returned that are damaged & unable to be restored will incur a damage fee.
*General wear and tear from normal use is accepted.
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Please note your preference in your order notes when completing your hire booking. We will do our very best to provide your chosen colour but unfortunately we cannot provide any guarantees.
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Yes, absolutely. We'd love to help out. The best way to reserve your items would be to send us an email and we can assist further.
Returns & Refunds
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We understand sometimes things don't go to plan and we want your holiday experience to be one to remember.
We will refund you 100% if you give us more than 24 hours notice of a cancellation.
For notice periods less than 24 hours we unfortunatley we cannot refund your order.